Company: RNVP Technology Private Limited (i2i Funding)
Designation:- Customer Support Associate
Location: Noida
Job Type: Full-Time
Qualification: BBA / B.Com / MBA (Finance)
Experience: Freshers and experienced candidates can apply
Job Summary
We are looking for a Customer Support Executive to handle customer queries, follow-ups, and support requests. The candidate will be responsible for providing timely assistance and ensuring a positive customer experience.
Key Responsibilities
- Handle customer queries through calls, emails, and messages.
- Follow up with customers regarding their requirements and requests.
- Resolve customer queries and concerns in a timely manner.
- Coordinate with internal teams to provide appropriate solutions.
- Maintain accurate customer records and follow-up details.
- Ensure customer satisfaction and provide professional support.
- Prepare and maintain customer-related reports when required.
Requirements
- BBA / B.Com / MBA graduate, preferably in Finance.
- Freshers can apply.
- Good communication and interpersonal skills.
- Strong customer-handling and follow-up skills.
- Basic knowledge of financial services or loan processes will be an advantage.
- Ability to work independently and coordinate with internal teams.
Preferred Skills
Customer Support, Customer Service, Client Handling, Communication Skills, Follow-up, Relationship Management, Financial Services.
Interested Candidates must share their resume on [email protected]
Pay: ₹18,000.00 - ₹24,000.00 per month
Work Location: In person
