We are seeking a highly skilled and experienced Veeva Vault Administrator to manage, configure, and support our Veeva Vault platform. The ideal candidate will be responsible for ensuring the optimal performance, security, and usability of the system, working closely with various business units to meet their evolving needs. This role requires a deep understanding of Veeva Vault capabilities, GxP regulations, and best practices in system administration.
- Administer and maintain the Veeva Vault platform, including user management, security profiles, object configuration, document types, and lifecycles.
- Configure and manage workflows, approval processes, and document templates within Veeva Vault to support business operations.
- Provide front-line support and troubleshooting for Veeva Vault users, resolving issues related to access, functionality, and data integrity.
- Collaborate with business stakeholders to gather requirements, analyze processes, and implement solutions within Veeva Vault.
- Develop and deliver training materials and sessions for end-users on new features, system updates, and best practices.
- Perform system testing and validation activities, and participate in change control processes for new configurations and enhancements.
- Monitor system performance, identify areas for improvement, and implement necessary optimizations.
- Ensure compliance with GxP regulations, company policies, and data privacy standards within the Veeva Vault environment.
- Manage integrations between Veeva Vault and other enterprise systems, ensuring seamless data flow and system interoperability.
- Participate in system upgrade planning, testing, and deployment activities.
- Maintain comprehensive documentation of system configurations, processes, and support procedures.
- Act as a subject matter expert for Veeva Vault, providing guidance and recommendations to internal teams.