Job Summary
Serve as a senior consultant within a hybrid work model applying deep property and casualty insurance domain expertise to guide clients through complex business process and technology transformation initiatives while delivering measurable value ensuring regulatory alignment and improving policy billing and claims outcomes for customers and stakeholders across the insurance lifecycle.
Responsibilities
Drive discovery sessions with business stakeholders to understand property and casualty insurance objectives core processes and pain points across policy billing and claims domains and translate them into clear consulting outcomes and deliverables
Design target state business processes for underwriting policy administration rating billing and claims in the property and casualty insurance context to improve efficiency accuracy and service quality
Develop detailed functional specifications and user stories for property and casualty insurance systems that align with client strategy regulatory obligations and internal control expectations
Guide configuration and validation of core insurance platforms and surrounding applications to ensure that coverage structures products rating algorithms and claims workflows reflect client requirements and industry standards
Conduct impact analysis and gap assessments between current and target operating models across underwriting policy servicing and claims operations to recommend pragmatic and sequenced transformation roadmaps
Coordinate with technical teams to clarify business requirements validate solution approaches and support integration across policy origination data warehouses reporting solutions and downstream financial systems
Perform data validation and business rule testing across property and casualty policy premium and claims datasets to support user acceptance testing and ensure that system outputs are reliable and compliant
Prepare and deliver clear consulting reports executive ready presentations and process documentation that summarize findings recommendations and measurable business benefits for property and casualty insurance clients
Enable business users through structured training sessions user guides and day in the life scenarios that demonstrate how new processes and applications support their daily work in a hybrid environment
Support change management activities by identifying business readiness risks proposing mitigation actions and reinforcing adoption of new processes and tools across underwriting operations and claims teams
Collaborate with cross functional partners including actuary finance operations and technology to ensure that property and casualty solutions are feasible sustainable and aligned with enterprise goals and regulatory expectations
Monitor solution performance and key metrics such as quote turnaround time loss ratio drivers and claim cycle time to propose continuous improvements that enhance value for customers and the wider community
Advise clients on market trends regulatory developments and emerging technology in property and casualty insurance to help them make informed decisions that support long term resilience and societal trust
Qualifications
Apply eight to ten years of property and casualty experience to interpret complex underwriting policy and claims scenarios and guide clients toward practical business and technology solutions
Demonstrate strong understanding of core insurance concepts including coverage structures rating reinsurance reserving drivers and regulatory reporting for property and casualty products
Use proven consulting skills such as structured problem solving hypothesis driven analysis and storytelling to frame issues explore options and recommend actionable solutions in client settings
Exhibit proficiency with process modeling requirements documentation and testing practices to connect business needs with technical design and implementation outcomes in hybrid project environments
Employ clear and inclusive communication skills to collaborate with diverse client and internal teams spanning business operations technology finance and analytics across on site and remote settings
Apply practical knowledge of commonly used property and casualty systems or platforms and related data structures to support configuration integration and validation activities without performing pure development work
Demonstrate strong time management and self organization skills to plan workload meet consulting milestones and maintain quality delivery without travel while working in a hybrid work model
