About the Role
We are looking for an energetic and confident Punjabi Telecaller to connect with potential customers, explain our services, generate leads, and support the sales process. The ideal candidate should be fluent in Punjabi and Hindi, possess excellent communication skills, and be comfortable interacting with prospects over phone calls.
Key ResponsibilitiesCalling & Lead Generation
- Make outbound calls to prospective customers from the provided database.
- Introduce company services and explain their benefits effectively.
- Generate and qualify leads through telephonic conversations.
- Maintain a positive and professional approach during customer interactions.
Sales Support
- Understand customer requirements and recommend suitable services.
- Follow up with interested prospects to convert leads into sales.
- Schedule meetings or counseling sessions for the sales team when required.
- Achieve daily, weekly, and monthly calling and conversion targets.
Customer Relationship Management
- Build rapport and maintain healthy relationships with potential clients.
- Handle customer queries and provide accurate information.
- Record customer feedback and update CRM systems regularly.
Reporting & Documentation
- Maintain call records and lead status reports.
- Update customer databases with relevant information.
- Submit daily activity and performance reports to management.
Required Skills
- Fluent in Punjabi, Hindi, and basic English.
- Excellent communication and convincing skills.
- Strong interpersonal and negotiation abilities.
- Basic computer knowledge and familiarity with CRM tools.
- Ability to work with targets and deadlines.
- Positive attitude and customer-focused approach.
Eligibility
- Minimum 12th Pass / Graduate in any discipline.
- Freshers are welcome to apply.
- Previous experience in telecalling, customer support, sales, or counseling will be an added advantage.
Pay: ₹8,502.96 - ₹15,766.31 per month
Work Location: In person
