Key Responsibilities
Welcoming and Hosting: Greet every customer with a pleasant smile and courteous attitude as they enter. This includes opening the door and offering initial assistance, such as refreshments.
Customer Directing & Needs Assessment: Identify the purpose of the customer's visit (e.g., browsing, purchasing gold/diamond, repairs) and guide them to the appropriate sales executive or department.
Customer Flow & Queue Management: Manage the flow of traffic, particularly during busy hours or festive seasons, ensuring customers are attended to in a timely manner.
Information Provision: Provide basic information regarding current promotions, special collections, or store policies.
Showroom Maintenance: Ensure the entrance, reception, and waiting areas are clean, organized, and presentable.
Record Keeping: Maintain a log of walk-in customers and footfall data for tracking and analysis
Security & Safety: Observe customer activity to ensure a safe environment, reporting any suspicious behavior to security or management.
Relationship Building: Initiate rapport to make customers feel comfortable and valued, enhancing the overall brand experience.
Required Skills and Qualifications
Personality: Pleasant, professional, and courteous demeanor with a well-groomed appearance.
Communication: Excellent verbal communication skills in the local language, with knowledge of Hindi or English preferred.
Experience: Prior experience in hospitality, front desk, or luxury retail is often preferred.
Key Attributes: Patient, calm under pressure, and capable of standing for long periods.
Education: Typically a minimum of 12th pass, with graduates preferred.
Job Types: Full-time, Permanent, Fresher
Pay: ₹16,000.00 - ₹22,000.00 per month
Benefits:
Application Question(s):
- Do you have experience as an greeter from jewellery or retail /showroom ?
- Are you ok with 10.45 AM TO 8.45 PM Timing ?
- Do you stay at borivali west or ok with the location ?
Education:
- Higher Secondary(12th Pass) (Preferred)
Language:
Work Location: In person
