Customer Care Executive – Voice & Sales Process
Location: Garvebhavi Palya, Bengaluru, Karnataka
Job Type: Full-time
Work Mode: On-site
Experience: 0–3 years
Qualification: 12th Pass / Graduate
Salary: ₹13,000 – ₹18,000 per month
Shift: Day Shift
Age: 18–30 years
Job Description
We are hiring Customer Care Executives for voice and sales processes. The role involves handling customer calls, resolving queries, providing product or service information, and assisting with sales-related activities.
Responsibilities
- Handle inbound customer calls professionally.
- Understand and resolve customer queries.
- Provide accurate information about products and services.
- Assist customers with their requests and concerns.
- Maintain customer interaction records.
- Follow quality and process guidelines.
- Work towards assigned sales and performance targets.
- Maintain a positive customer experience.
Requirements
- Minimum qualification: 12th Pass.
- Freshers and candidates with 0–3 years of experience can apply.
- Good English communication skills.
- Knowledge of any one regional language such as Hindi, Marathi, Tamil, Telugu, Malayalam, or Kannada.
- Good customer-handling and communication skills.
- Basic computer knowledge.
- Comfortable working in a voice and sales process.
Salary & Benefits
- Salary: ₹13,000 – ₹18,000 per month
- Performance-based incentives may be applicable.
- Training will be provided as per process requirements.
Pay: ₹13,000.00 - ₹22,000.00 per month
Work Location: In person
