Job Title: Senior Analyst – Accounts Receivable (O2C)
Location: Ahmedabad, Gujarat, India
Department: Finance & Accounts – GCC
Employment Type: Full-Time
We are looking for a detail-oriented and process-driven Senior Analyst – Accounts Receivable (O2C) to support end-to-end receivables and collections operations within a Shared Services environment of a leading Indian conglomerate. The role requires hands-on expertise across billing support, cash application, collections, deductions/dispute management, and customer account reconciliations, along with strong accounting fundamentals and SAP experience.
1. Manage end-to-end Accounts Receivable (O2C) operations including cash application, collections, deductions and dispute management, customer reconciliations, and customer master coordination.
2. Perform accurate and timely cash application, matching incoming receipts to invoices, and managing on-account, unapplied, and advance receipts in line with policy.
3. Drive collections activity on overdue accounts, follow up with customers and internal stakeholders, and ensure DSO and aging targets are met.
4. Manage customer deductions, short payments, and disputes — log, investigate, and resolve in coordination with sales, logistics, and finance teams.
5. Perform periodic customer account reconciliations, follow up on unallocated credits, advances, and debit balances, and ensure timely clearing of open items.
6. Support billing and invoicing activities, ensuring accuracy of invoice value, tax (GST), and customer details.
7. Support month-end and year-end close activities related to Accounts Receivable, including AR aging, provision for doubtful debts inputs, and reconciliation of the AR sub-ledger to the general ledger.
8. Ensure compliance with Indian statutory requirements including GST and TDS (TCS where applicable) relevant to receivables.
9. Adhere to SOPs, audit requirements, compliance standards, and internal financial controls, and support statutory and internal audits.
10. Handle customer and stakeholder queries effectively and ensure timely issue resolution with a high level of customer service.
11. Monitor process accuracy, turnaround time, aging, DSO, and other operational KPIs to ensure process efficiency.
12. Identify opportunities for process improvement and contribute towards operational excellence and automation initiatives.
13. Work independently with minimal supervision in a fast-paced Shared Services environment.
1. Graduate in Commerce/Accounting (B.Com) or equivalent qualification.
2. 3–5 years of relevant experience in Accounts Receivable / Order-to-Cash (O2C) operations.
3. Strong understanding of the end-to-end O2C lifecycle, cash application, collections, deductions, and accounting concepts.
4. Mandatory hands-on experience working on SAP (SD/FI – AR).
5. Understanding of Indian accounting practices and statutory compliance, including GST and TDS/TCS.
6. Good verbal and written communication skills, with the ability to manage customer relationships professionally.
7. Strong analytical, problem-solving, and organizational abilities.
8. Good working knowledge of MS Excel.
9. Experience working in Shared Services / GCC / large corporate environment preferred.
The ideal candidate is a self-driven finance professional with strong Accounts Receivable / Order-to-Cash operational expertise, sound accounting knowledge, SAP proficiency, and an understanding of Indian statutory compliance requirements. The candidate should possess good communication and stakeholder management skills, demonstrate ownership and attention to detail, and be capable of managing receivables and collections activities independently in a process-driven Shared Services environment.
