The Front Office Executive is responsible for managing the reception area, welcoming guests, handling check-in and check-out procedures and ensuring and pleasant guest experience. They act as the first point of contact for guests and represent the hotel' standards and Professionalism.
Key Responsibilities:
* Greet and welcome guests in a warm and professional manner
* Handle guest check-in and check-out procedures efficiently
* Manage room reservations and cancellations
* Provide information about hotel services, facilities and local attractions
* Maintain updated records of bookings and payments
* Coordinate with housekeeping department for room readiness
* Maintain cleanliness and organize the front office area
Required skills and Qualifications:
* Excellent communication and interpersonal skills
* Ability to multitask and handle pressure
* Strong customer service orientation
* Professional appearance and positive attitude
Working Hours:
Rotational shifts including weekends and holidays
Fast paced hospitality environment
Should speak Hindi, English and tamil
Food and Accomodation provided for outstation candidates
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹22,628.74 per month
Benefits:
Work Location: In person
