Job Description – Sales Coordinator
Position: Sales Coordinator
Job Summary
We are looking for a responsible and proactive Sales Coordinator to manage customer coordination, production planning support, dispatch follow-ups, payment follow-ups, and documentation processes. The candidate will work closely with clients, production, dispatch, logistics, and transport teams to ensure smooth order execution and timely delivery.
Key Responsibilities
- Coordinate with clients for order processing, updates, and regular follow-ups through phone calls and emails.
- Prepare Proforma Invoices, Sales Orders, and Invoices as and when required.
- Handle production planning coordination with the production department.
- Coordinate with the dispatch team for timely material dispatches.
- Submit invoices to clients accurately and on time.
- Submit Proof of Delivery (POD) documents to clients after dispatch completion.
- Follow up with clients for pending payments and payment confirmations.
- Coordinate with outsourced courier, transport, and logistics service providers through phone calls and regular follow-ups.
- Track dispatch schedules and delivery status.
- Maintain order records, dispatch details, invoices, payment records, and client communication.
- Ensure proper communication between sales, production, dispatch, accounts, and logistics teams.
- Resolve routine coordination and delivery-related issues efficiently.
- Prepare reports related to orders, dispatches, pending deliveries, and payment follow-ups.
Required Skills
- Good communication and coordination skills.
- Comfortable handling client and vendor coordination through phone calls.
- Knowledge of Proforma Invoices, Sales Orders, invoicing, payment follow-ups, and dispatch documentation.
- Basic understanding of production planning and logistics coordination.
- Ability to follow up with clients and internal teams professionally.
- Good knowledge of MS Excel, MS Office, and email communication.
- Strong organizational and multitasking abilities.
Qualification
- Graduate in any stream.
- Experience in sales coordination, dispatch coordination, logistics, customer support, invoicing, or payment follow-up preferred.
Pay: ₹11,433.22 - ₹31,173.08 per month
Work Location: In person
