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Sales Coordinator
About Unilights
Unilights is one of Western India's leading custom lighting manufacturers, specializing in bespoke decorative lighting, chandeliers, and architectural lighting solutions for luxury residential, hospitality, commercial, and retail projects. With our Head Office and Experience Centre in Vile Parle (East) and manufacturing facility in Bhiwandi, we collaborate with architects, interior designers, builders, and consultants across India.
Position Overview
We are looking for a proactive and detail-oriented Sales Coordinator who can support the sales team by ensuring smooth coordination between customers, designers, production, procurement, logistics, and accounts. This role requires excellent communication skills, strong follow-up abilities, and the ability to manage multiple projects simultaneously.
The ideal candidate enjoys organizing work, interacting with customers, and ensuring that every enquiry progresses efficiently from quotation to project completion.
Key Responsibilities
- Coordinate with architects, interior designers, builders, and customers regarding enquiries and project updates.
- Prepare and send quotations, proposals, proforma invoices, and sales documentation.
- Follow up on quotations and maintain regular communication with prospective customers.
- Coordinate internally with Design, Production, Purchase, Stores, Dispatch, and Accounts departments.
- Track customer orders from confirmation until delivery and installation.
- Maintain accurate sales records, enquiry trackers, customer databases, and order status reports.
- Schedule meetings and support the sales team with presentations and documentation.
- Generate daily, weekly, and monthly sales reports for management.
- Coordinate sample requests, product catalogues, and technical documents.
- Ensure timely collection of customer approvals and required project information.
- Assist with payment follow-ups in coordination with the Accounts team.
- Handle customer calls professionally and resolve routine queries promptly.
- Support CRM updates and maintain accurate customer records.
Required Skills
- Excellent verbal and written communication.
- Strong follow-up and coordination skills.
- High attention to detail.
- Ability to multitask in a fast-paced environment.
- Good analytical and problem-solving abilities.
- Professional email etiquette.
- Customer-focused approach.
- Strong organizational and time management skills.
Software Knowledge
- Microsoft Excel (Advanced preferred)
- Microsoft Word
- Microsoft Outlook
- Google Sheets
- ERP/CRM software (preferred)
- Tally knowledge is an advantage
Preferred Qualifications
- Bachelor's degree in Commerce, Business Administration, Management, or a related field.
- 1–3 years of experience in Sales Coordination, Customer Support, Inside Sales, or Back Office Sales.
- Experience in lighting, furniture, interior products, architecture, construction, manufacturing, or project-based businesses will be preferred.
What Success Looks Like
- Fast response to customer enquiries.
- Accurate quotations with minimal errors.
- Strong coordination between departments.
- Timely project updates.
- High customer satisfaction.
- Efficient order execution from enquiry to delivery.
Compensation
Salary will be based on experience, skills, and overall fit.
Why Join Unilights?
- Work with India's leading architects and interior designers.
- Exposure to premium luxury lighting projects.
- Opportunity to grow into Sales Operations or Key Account Management roles.
- Collaborative work environment with learning opportunities.
- Be part of a fast-growing design-led manufacturing company.
Location: Vile Parle (East), Mumbai
Working Days: Monday to Saturday
Office Timing: 9:30 AM – 6:00 PM
Call Davin @ +918767487906
Pay: ₹25,000.00 - ₹30,000.00 per month
Work Location: In person
