Overview:
Job Purpose
Intercontinental Exchange has an opportunity for a Full-Time Accounts Receivable Associate.
Responsibilities
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Address and resolve high volumes of customer inquiries and provide professional, polite and timely customer service.
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Investigate accounts with delinquent receivables, via email and phone communication with customers and/or business, in order to collect outstanding balances.
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Develop and maintain good rapport with customers and internal business owners.
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Maintain and update customer contacts within the billing system.
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Initiate credits and adjustments to customer accounts with correct ledger coding.
Knowledge and Experience
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Associate or Bachelor's degree in Accounting or business-related field.
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2+ years of work experience in similar role and must be self-driven and hardworking individual.
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Ability to work in a fast paced environment and have the flexibility to handle various job assignments.
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Strong customer service and communication skills are required.
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Candidates must be detail oriented and possess strong organizational, verbal, and written skills.
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Candidate must be able to handle confidential and sensitive information in a professional manner.
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Oracle system experience and strong excel skills are a plus.
-: Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.
