Position: Receptionist cum Telecaller
Company: Emperor Bulls
Location: Sector 32A, Chandigarh Road, Ludhiana, Punjab
Employment Type: Full-Time
About the Role
Emperor Bulls is looking for a professional, confident, and customer-focused Receptionist cum Telecaller to manage front-desk communication and handle calls and enquiries related to the company’s stock market and financial education programs.
The role involves interacting with prospective students, understanding their requirements, providing basic information about courses, conducting follow-ups, and supporting the admission process.
Key Responsibilities:
Front Desk & Reception
- Welcome and assist students, visitors, and prospective clients professionally.
- Handle incoming calls and direct enquiries to the appropriate team member.
- Maintain a professional and positive reception experience.
Telecalling & Enquiry Handling
- Make outbound calls to prospective students and leads.
- Handle course-related enquiries and understand prospective students’ requirements.
- Explain basic course details, program structure, and available learning options clearly.
- Generate interest and encourage prospective students to visit the centre or speak with the counsellor.
Follow-Ups & Admissions Support
- Conduct regular follow-ups with interested leads.
- Maintain accurate records of calls, enquiries, and follow-up status.
- Coordinate with the counselling/admission team for further conversion.
- Support the team in converting genuine course enquiries into admissions.
Customer Communication
- Communicate professionally with students and prospective customers over phone and in person.
- Resolve basic queries related to courses and direct technical or detailed queries to the concerned team.
- Maintain a polite, confident, and sales-oriented approach during interactions.
Required Skills
Telecalling | Front Desk Handling | Lead Follow-Up | Course Enquiries | Customer Handling | Communication | Admission Support
Preferred Candidate
- Previous experience in telecalling, receptionist, counselling, education sales, or customer handling will be preferred.
- Candidates with strong communication and sales skills may also be considered.
Interested Candidates can share resume at "[email protected]".
Pay: ₹13,500.00 - ₹17,500.00 per month
Benefits:
Ability to commute/relocate:
- Sector 32A, Ludhiana, Punjab: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Do you have experience in telecalling and handling customer/student enquiries with regular follow-ups for lead conversion?
Education:
Work Location: In person
