Job Description – Customer Sales & Representative (Russian Native Speaker)
Position Title:
Customer Sales & Representative – Russian Native Speaker
Job Summary:
We are looking for an energetic, customer-focused Customer Sales & Representative who is a native Russian speaker and can effectively communicate with Russian-speaking customers. The ideal candidate will be responsible for building strong customer relationships, understanding customer requirements, supporting sales activities, and ensuring a high level of customer satisfaction.
The candidate should possess excellent Russian language skills, strong interpersonal abilities, a positive attitude, and the ability to handle customer concerns professionally and efficiently.
Key Responsibilities:
- Communicate professionally with Russian-speaking customers through verbal and written channels.
- Understand customer requirements and provide appropriate information, solutions, and assistance.
- Handle customer inquiries, concerns, and issues with a positive and solution-oriented approach.
- Support sales activities and contribute to achieving customer service and sales targets.
- Build and maintain strong, long-term relationships with customers.
- Actively listen to customers and understand their needs before providing solutions.
- Coordinate with internal teams to ensure timely resolution of customer requests.
- Maintain accurate records of customer interactions, requirements, and follow-ups.
- Actively participate as a working manager/team member to foster a strong customer-service-focused culture.
- Support the team in maintaining high standards of communication, professionalism, and customer satisfaction.
- Identify opportunities to improve the customer experience and contribute to business growth.
Experience:
2–5 years of relevant experience in customer service, sales, customer relationship management, or a similar role.
Location:
Sector 2, Noida – Block C, 125A
Pay: ₹40,000.00 - ₹50,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Ability to commute/relocate:
- Noida, Uttar Pradesh (Noida): Reliably commute or planning to relocate before starting work (Preferred)
Education:
Language:
Location:
- Noida, Uttar Pradesh (Noida) (Preferred)
Shift availability:
Work Location: In person
