- Guest Services: Perform all check-in and check-out tasks, as outlined. Greet guests, assign rooms, and provide detailed information regarding hotel amenities, rates, and local attractions.
- Reservations & Payments: Manage online and phone reservations. Verify payment methods, process credit card data, and maintain updated records of bookings.
- Department Coordination: Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests needs. Indeed.
- Issue Resolution: Handle guest complaints promptly and professionally, logging them and ensuring satisfactory resolutions
- Administrative Duties: Manage front office equipment, sort incoming mail, and maintain accurate filing systems.
- Upselling: Promote hotel amenities (dining, spa, room upgrades) and special offers when appropriate
Interested candidates can share their resumes at [email protected]
Regards
HR Dept
Citizen Hospitality LLP
Pay: ₹20,000.00 - ₹30,000.00 per month
Work Location: In person
