- Handle Calls: Manage high-volume inbound or outbound customer calls professionally.Resolve Issues: Troubleshoot and fix issues related to billing, accounts, or services.Document Logs: Record detailed updates of calls and customer interactions inside CRM systems.Escalate Cases: Route highly complex or unresolved problems to specialized internal teams.Hit Targets: Meet daily or monthly performance goals like Average Handling Time (AHT).Ensure Quality: Follow strict compliance guidelines, script flows, and data security policies.
Pay: ₹18,456.00 - ₹28,755.00 per month
Benefits:
Work Location: In person
