Specialist Assistant Manager, Learning Facilitation and Coaching
Work you'll do
As a Specialist Assistant Manager, Learning Facilitation and Coaching on the Deloitte Technology Academy team, you will be responsible for delivering Salesforce-focused technical training and enabling learner capability development across programs.
- Facilitate technical training sessions in one or more Salesforce skill areas for adult learners.
- Deliver instruction on Salesforce Administrator, Platform App Builder, Apex, Lightning Components (Aura), Lightning Web Components, Salesforce DX, and development operations (DevOps).
- Create and maintain curriculum, demos, labs, and learning materials aligned to business and technical learning objectives.
- Explain technical concepts through implementation scenarios, live project examples, and end-to-end use cases.
- Support learning programs across Salesforce clouds, including Sales Cloud, Service Cloud, and Marketing Cloud, as well as integration and configuration topics.
The team
The Deloitte Technology Academy (DTA) will be a leading-edge, branded educational institute that develops new age digital skills, offering a comprehensive cross-business curriculum, blend of solutions, dedicated faculty, and strategic partnerships that differentiate Deloitte as the premier organization for technology skills development. When operating at full scale, we expect DTA to train tens of thousands of learners annually in critical technology skills including AI, Cloud, Cyber, custom development, and package technologies.
Location: Bengaluru
Shift Timings: 9 AM to 6 PM
Qualifications
Required:
- 5-7 years of corporate training experience in Salesforce
- Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent work experience in Salesforce training, development, or implementation
- Experience facilitating instructor-led technical training for adult learners
- Experience designing curriculum, learning assets, and labs for Salesforce topics
- Experience delivering training in Apex development, Lightning Web Components, Salesforce DX, Salesforce development environments such as Visual Studio Code, and Salesforce integration and configuration
- Experience teaching end-to-end Salesforce concepts through demos, implementation scenarios, and business examples
- Experience with Salesforce clouds such as Sales Cloud, Service Cloud, or Marketing Cloud
Preferred:
- One or more Salesforce certifications, including Salesforce Certified Administrator, Salesforce Certified Platform App Builder, Salesforce Certified Platform Developer I, Salesforce Certified Platform Developer II, or Force.com Developer
- Facilitation or trainer certification
- Market-recognized certification in a Salesforce niche skill area
- Experience designing and delivering learning solutions with measurable business results
- Experience analyzing program data and presenting insights and trends to stakeholders
- Experience with Agentforce or Data Cloud
How you’ll grow
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
You want to make an impact. And we want you to make it. We can help you do that by providing you the culture, training, resources, and opportunities to help you grow and succeed as a professional. Learn more about our commitment to developing our people.
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Deloitte’s culture
Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.
Corporate citizenship
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world.
Benefits to help you thrive
At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.
