Voice Support Hindi
Location: Padivattom, Edappally
Experience: Minimum 1 year of experience in Banking/BPO/Customer support. (Consider Fresher with Good Comm Skills in Hindi & English)
Language Proficiency: Fluent in English and Hindi
Qualifications: Bachelor's degree is mandatory.
Salary: ₹20,000.00 - ₹30,000.00 per month.
Requirements
- Bachelor’s Degree is mandatory
- 1 year of experience in Banking, BPO, or Customer Support OR Fresher with Good Comm Skills in Hindi & English
- Freshers with excellent Hindi & English communication skills can also apply.
- Fluent verbal and written communication in Hindi and English
- Strong interpersonal and problem-solving skills
- Basic computer knowledge and ability to handle customer support systems
Responsibilities
- Handle inbound and outbound customer interactions professionally
- Provide customer support in Hindi and English
- Resolve customer queries, complaints, and service requests effectively
- Maintain accurate records of customer interactions and follow-ups
- Coordinate with internal teams for issue resolution
- Ensure high levels of customer satisfaction and service quality
- Follow company processes and maintain professionalism in all communications
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Language:
- Hindi& English (Required)
License/Certification:
Work Location: In person
