We are looking for an experienced Senior Property Manager to oversee residential and commercial property operations, ensure smooth facility management, maintain strong customer relationships, and coordinate with internal and external stakeholders. The ideal candidate should have extensive experience in the real estate industry with strong operational, marketing, and administrative skills.
Key Responsibilities
- Manage day-to-day operations of residential and commercial properties.
- Handle society maintenance, vendor coordination, and facility management.
- Coordinate with contractors, consultants, and service providers.
- Address customer complaints and ensure timely resolution.
- Maintain property records, documentation, and statutory compliance.
- Supervise maintenance staff and housekeeping teams.
- Conduct regular property inspections and ensure safety standards.
- Coordinate handover and possession activities for customers.
- Build and maintain positive customer relationships.
- Plan and execute marketing and promotional activities for real estate projects.
- Monitor budgets, maintenance expenses, and operational costs.
- Prepare operational reports and management updates.
- Liaise with banks, government authorities, and external agencies whenever required.
Required Skills
- Property Management
- Real Estate Operations
- Facility Management
- Customer Relationship Management
- Vendor Management
- Team Leadership
- Marketing & Business Development
- Documentation & Record Management
- Communication & Negotiation Skills
- Problem Solving & Decision Making
- MS Office
Preferred Qualification
- Bachelor's Degree in any discipline.
- Additional certifications in Property Management or Facility Management are an advantage.
Experience
- 13+ years of experience in Real Estate Property Management, Operations, Customer Service, and Marketing.
Industry Preference
- Real Estate
- Property Management
- Facility Management
- Township Management
- Commercial & Residential Projects
Key Competencies
- Leadership & Team Management
- Customer Satisfaction
- Vendor & Contractor Coordination
- Operations Management
- Documentation & Compliance
- Analytical Thinking
- Time Management
- Strong Interpersonal Skills
This JD closely aligns with the candidate's profile and experience, making it suitable for hiring or evaluating them for a Senior Property Manager, Property Operations Manager, or Facility Manager role.
Pay: ₹13,670.26 - ₹46,909.21 per month
Work Location: In person
