Profile: E-commerce Admin Support-Surat-4.8 LPA
Experience: 1-2 years of experience in E-commerce / Backend / Operations roles
Salary Range: 30k to 40k
Roles:
- Administrative Support
Handle day-to-day administrative tasks, documentation, and filing Maintain accurate records of orders, invoices, deliveries, and returns Coordinate with internal teams (sales, warehouse, accounts, merchandising)
General Office Support
Schedule meetings, manage emails, and handle correspondence Support senior team members with operational follow-ups Ensure smooth office and backend workflow
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Reporting & Data Management
Prepare daily/weekly reports on orders, stock, and operations Maintain spreadsheets and MIS reports with accuracy Support management with data and operational insights
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Track shipments and resolve delivery-related issues Coordinate with vendors for documentation, samples, and follow-ups
Vendor & Logistics Coordination
Liaise with logistics partners, couriers, and warehouses
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eCommerce Operations
Assist in processing online orders across eCommerce platforms and marketplaces Update product data, pricing, SKUs, and stock information as required Monitor order status, dispatch timelines, and delivery confirmations Support returns, exchanges, and customer service coordination
Qualification:
Graduate in any discipline (12th pass with good technical knowledge and experience would also work)
Strong command over spoken and written English (mandatory)
Proficiency in MS Excel and basic e-commerce tools