Key Skills & Competencies
- Should have handled large scale corporate customers.
- Strong domain knowledge of Building Automation systems
- Proven leadership and people management capabilities
- Sound financial acumen with P&L ownership experience
- Customer-centric approach with strong communication skills Excellent project execution and problem-solving abilities
Qualifications
Educational Qualification
- Diploma Engineering/ Degree in engineering (Electrical / Electronics / Instrumentation preferred)
- Minimum 10 Years (At least 4 -5 Years in Managerial Role)
- Building automation industry experience preferred
Geographical Coverage : Mumbai and Madhya Pradesh.
Travelling: 40 – 50% Travelling to Madhya Pradesh.
Key Responsibilities
Business & Financial Management
- Ownership of P&L for the assigned territory
- Drive AOP planning and achieving annual orders targets - QR and Contracts.
- Supporting Sales Team to Generate Service Level Projects (SLJ) Leads.
- Drive Commercial matrixes- Order, Revenue, GM, Collection,
- Drive Service Matrixes- SLA, OTC, OTA, NPS, Customer satisfaction.
Service and Project Management
- End-to-end project execution including planning, monitoring, delivery, and closure
- Deliver Larg scale and Spot job on time.
Sales & Growth
- Lead sales initiatives and strategic deals to achieve order booking targets
- Develop Business by delivering Growth year on year
- Drive NPI to improve business shares in market
- Focused growth in Digital product and SAS
Service Delivery & Customer Satisfaction
- Able to handle the Large Corporate customers from Commercial/Industrial/Data Centers.
- Ensure timely service delivery aligned with SLAs
- Handling Customer Service – AMC, O&M, Time & Material
- Maintain high levels of customer satisfaction through proactive engagement
- Handling customer escalation – with problem solving attitude
Team Leadership
- Lead and manage team of on-roll as well as off-roll resources. Able drive the subcontractor to meet up the execution timelines committed to Customer.
- Drive accountability culture within team
- Build team capability, performance, and engagement
- Develop high performance culture within team Stakeholder & Process Management
- Coordinate with internal and external stakeholders
- Ensure compliance with organizational processes and quality standards
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.
