CRM Executive - Real Estate (3–4 Years Experience)
Location: Kanakapura Road, Near Silk Institute Metro Station, Bengaluru
About the Role
We are looking for an experienced CRM Executive with 3–4 years of hands-on experience in the real estate industry to manage the complete post-sales customer lifecycle. The ideal candidate should have excellent customer handling skills, strong documentation knowledge, and experience in coordinating with banks, legal teams, and internal stakeholders.
Key Responsibilities
- Handle end-to-end CRM operations from booking to registration and handover.
- Verify booking forms and customer documentation.
- Coordinate Agreement to Sale (ATS), demand notes, receipts, allotment letters, and Statements of Account.
- Follow up with customers for collections and milestone payments.
- Coordinate with banks for home loan documentation and disbursements.
- Address customer queries through calls, emails, and WhatsApp.
- Maintain accurate customer records in CRM software.
- Prepare daily, weekly, and monthly MIS reports.
- Coordinate with Sales, Accounts, Legal, and Projects teams.
- Ensure excellent customer experience throughout the buying journey.
Requirements
- 3–4 years of CRM experience in a real estate developer organization.
- Good knowledge of real estate post-sales processes.
- Strong communication skills in English and Kannada (Hindi is an added advantage).
- Proficiency in MS Excel and CRM software (Sell.Do, LeadSquared, Salesforce, or similar).
- Ability to manage multiple customer interactions efficiently.
- Immediate joiners will be preferred.
Job Details
- Experience: 3–4 Years
- Industry: Real Estate
- Employment Type: Full-Time
- Work Location: Kanakapura Road, Near Silk Institute Metro Station, Bengaluru
- Working Days: 6 Days a Week
- Salary: Best in the industry (Based on experience)
Why Join Us?
- Opportunity to work with a reputed real estate developer.
- Professional and growth-oriented work environment.
- Exposure to complete post-sales CRM operations.
- Career advancement opportunities.
Apply Now!
Send your updated resume to: [email protected]
Work Location: In person
