Key Responsibilities
- Communicate effectively with clients and maintain professional relationships.
- Understand client requirements and provide timely support and resolutions.
- Demonstrate strong listening and comprehension skills to accurately interpret business needs.
- Utilize MS Office applications, especially Microsoft Excel, for data management, reporting, and analysis.
- Prioritize tasks efficiently and ensure timely delivery of assigned responsibilities.
- Identify opportunities for process optimization and contribute to operational improvements.
- Maintain accuracy and quality while handling operational activities.
- Collaborate with internal teams to ensure seamless execution of processes and client requirements.
- Prepare and maintain operational reports and documentation as required.
Required Skills & Qualifications
- Bachelor's degree in any discipline.
- Minimum 1 year of work experience in Operations, Customer Support, Process Management, or a related field.
- Excellent verbal and written communication skills.
- Strong listening, analytical, and problem-solving abilities.
- Hands-on experience with Microsoft Office Suite, particularly MS Excel.
- Ability to manage multiple priorities and meet deadlines.
- Sound understanding of process optimization and operational efficiency.
- Strong attention to detail and organizational skills.
Benefits
- Provident Fund (PF)
- Employee State Insurance (ESI)
- Health Insurance
- Performance Bonus
- Gratuity
- 5-Day Work Week
- Annual Appraisal
Job Types: Regular / Permanent, Full-time
Pay: ₹15,000.00 - ₹18,000.00 per month
Benefits:
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
- Work from home
Experience:
- total work: 1 year (Required)
Language:
Work Location: In person
