- Contact customers by phone, email, and other approved communication channels regarding overdue payments.
- Communicate fluently and professionally in Arabic and English.
- Explain outstanding balances, payment terms, and available repayment options.
- Negotiate suitable payment arrangements while following company policies.
- Follow up on promised payments and maintain accurate collection records.
- Handle customer objections, disputes, and payment-related queries professionally.
- Escalate unresolved or high-risk accounts to the Collections Manager or relevant department.
- Maintain confidentiality of customer and financial information.
- Ensure all collection activities comply with applicable laws, regulations, and company policies.
- Prepare regular reports on collection activities, commitments, and recovery performance.
- Meet assigned collection targets
Pay: ₹10,000.00 - ₹22,000.00 per month
Benefits:
Work Location: In person
