Key Responsibilities
- Connect with prospective students through calls, emails, and virtual/in-person meetings.
- Understand students’ educational background, career goals, and learning requirements.
- Provide accurate guidance on online degree programs, universities, course structure, and career opportunities.
- Assist students throughout the admission process, from enquiry to final enrolment.
- Achieve monthly and quarterly admission targets through effective counselling and follow-ups.
- Maintain and update lead details, follow-ups, and conversion status in CRM systems.
- Build strong relationships with students and provide an excellent counselling experience.
- Stay updated with industry trends, competitor offerings, and online education developments.
Eligibility Criteria
- Bachelor’s degree in any discipline.
- 1 to 3 years of experience in Academic Counselling, Education Sales, or Online Degree Counselling.
- Experience in online higher education counselling will be preferred.
- Good knowledge of CRM tools such as LSQ, Salesforce, Zoho, etc.
- Strong communication, negotiation, and convincing skills.
- Ability to work in a target-driven and fast-paced environment.
Mandatory Skills
- Education Counselling
- Sales & Lead Conversion
- Excellent Communication Skills
- CRM Management
- Follow-up & Relationship Management
- Target Achievement
Preferred Skills
- Online Degree Counselling Experience
- Knowledge of Online Universities & Programs
- Objection Handling
- Negotiation Skills
- Customer-Centric Approach
- Time Management & Team Collaboration
Core Competencies
- Strong interpersonal and counselling abilities
- Consultative selling approach
- Problem-solving mindset
- Ability to build trust with students
- Adaptability and multitasking skills
Employee Benefits
- On-the-Job Training
- Shadow Buddy Support
- Internal Job Opportunities (IJP)
- Employee Education Benefits
- Attractive Incentive Structure
- Monthly Rewards & Recognition Programs
Salary
₹25,000 to ₹45,000 per month (based on experience and performance).
Pay: ₹25,000.00 - ₹45,000.00 per month
Experience:
- Education Sales: 1 year (Required)
Language:
Work Location: In person
