- Welcome and greet guests in a friendly and professional manner.
- Handle check-in and check-out procedures.
- Manage room reservations, cancellations, and room assignments.
- Provide information about hotel facilities, services, and local attractions.
- Handle guest requests, questions, and complaints.
- Maintain accurate guest records and registration details.
- Prepare and check guest bills and payments.
- Coordinate with Housekeeping to confirm room availability and readiness.
- Handle telephone calls, emails, and guest enquiries.
- Assist with VIP guests and special requests.
- Coordinate with other departments such as F&B, Housekeeping, Maintenance, and Security.
- Maintain proper cash handling and front-office records.
- Promote hotel services and assist in upselling rooms or other hotel facilities.
- Follow hotel SOPs, service standards, and security procedures.
- Prepare and maintain daily front-office reports.
Pay: ₹15,000.00 - ₹17,000.00 per month
Benefits:
- Flexible schedule
- Food provided
- Provident Fund
Work Location: In person
