A Senior Bank Officer oversees daily branch or department operations, manages complex financial transactions, and ensures strict compliance with regulatory standards. They bridge the gap between junior staff and management by resolving escalations, driving sales targets, and mentoring team members to deliver high-quality customer service.
Core Responsibilities
- Operations & Compliance: Monitor daily processing, audits, and transactions to ensure adherence to banking guidelines and Anti-Money Laundering (AML) policies.
- Customer & Client Management: Handle high-value accounts, resolve complex customer escalations, and cross-sell financial products (loans, deposits, investments).
- Team Leadership: Supervise tellers and junior officers, assist with staff training, and manage resource allocation to meet service level agreements (SLAs).
- Financial Oversight: Analyze credit reports, process loan applications, and report directly to upper management regarding branch performance.
Pay: ₹15,000.00 - ₹17,000.00 per month
Benefits:
Work Location: In person
