Location: Bangalore
Experience: 6 - 9 Years
The Skills that are Key to this role -
Strong application support experience.
Willingness to work in rotating shifts (16x7 coverage).
Proficient in writing SQL and PLSQL queries for data access and debugging.
Expertise in log checking, file navigation, and SFTP.
Experience with observability tools like DataDog.
Cloud technologies exposure, particularly AWS, S3, and Kubernetes.
Comprehensive understanding of SLAs and ITSM processes.
Familiarity with batch job scheduling tools such as Control-M and Autosys.
Job Description –
The Skills that are Key to this role
Technical
Hands on experience in Unix/Linux – Expertise in log checking, File navigation, SFTP, and other commands.
Hands on experience in Cloud technologies - AWS, Kubernetes, Datadog, etc.
Proficiency in CI/CD pipeline process automation (Jenkins, uDeploy, Ansible, etc.)
Good experience in writing SQL queries for data access.
Good knowledge on Shell / Perl scripting or Python.
Working experience in tools like Service Now, Datadog,, control-M/Autosys, etc.
Working knowledge to support application in Cloud platform.
Behavioral
Ability to perform in a fast-paced and time bound delivery-oriented work environment effectively.
Ability to analyze data and derive meaningful insight.
Team player with excellent interpersonal skills and flexible to adjust towards changes in operating environment.
