Client Servicing Executive – Weddings
Location: Tonk Road, Jaipur
Job Type: Full-Time (Work from Office + Client Meetings + On-Site Event Execution)
Experience: 1–3 Years
Industry: Wedding Planning | Event Management | Hospitality
About the Role
We are looking for a dynamic and customer-focused Client Servicing Executive to manage client relationships, conduct consultations, create presentations, and coordinate with internal teams to deliver exceptional wedding experiences.
The ideal candidate should possess strong communication, presentation, relationship management, and coordination skills with a passion for luxury weddings and premium client service.
Key ResponsibilitiesClient Relationship Management
- Handle client inquiries through calls, emails, WhatsApp, and meetings.
- Conduct discovery meetings to understand client requirements, preferences, budget, and expectations.
- Build and maintain long-term relationships with prospective and existing clients.
- Ensure a premium customer experience throughout the client journey.
Sales & Client Consultation
- Present company services, wedding planning solutions, design capabilities, and execution processes.
- Conduct client presentations and pitch meetings.
- Understand client needs and recommend suitable wedding concepts and service offerings.
- Assist in converting inquiries into confirmed projects.
Proposal & Presentation Management
- Create professional client presentations using Canva.
- Present mood boards, wedding themes, concepts, and previous project portfolios.
- Coordinate with the design team to develop customized proposals.
- Modify presentations and proposals based on client feedback.
Coordination & Follow-Up
- Maintain client records, meeting notes, and follow-up schedules.
- Coordinate with design, operations, production, and execution teams.
- Ensure accurate communication of client requirements to internal stakeholders.
- Track project progress and client approvals.
Venue Visits & Event Execution
- Attend venue recce, client meetings, and site visits.
- Support wedding execution teams during events.
- Ensure client expectations are met during setup and event delivery.
- Resolve client concerns professionally and efficiently.
Required SkillsCore Skills
- Client Servicing
- Customer Relationship Management (CRM)
- Client Coordination
- Wedding Planning Support
- Event Management
- Hospitality Management
- Sales Coordination
- Lead Management
- Proposal Development
- Follow-Up Management
Technical Skills
- Canva
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Presentation Creation
- Documentation & Reporting
Soft Skills
- Excellent Communication Skills
- Presentation Skills
- Negotiation Skills
- Relationship Management
- Coordination & Multitasking
- Problem Solving
- Time Management
- Customer Service Excellence
Qualifications
- Bachelor's Degree in Event Management, Hospitality, Marketing, Business Administration, or related field.
- 1–3 years of experience in Client Servicing, Hospitality, Luxury Events, Wedding Planning, Customer Success, or Sales.
- Experience conducting client presentations and handling customer interactions.
- Strong interpersonal and stakeholder management skills.
- Willingness to travel for client meetings, venue visits, and event execution.
Why Join Us?
- Opportunity to work on luxury weddings and premium events.
- Exposure to high-profile clients and destination wedding projects.
- Career growth opportunities in the wedding and event management industry.
- Collaborative, creative, and fast-paced work environment.
- Opportunity to work closely with design, production, and client servicing teams.
- Hands-on experience in managing end-to-end wedding experiences.
Pay: ₹20,000.00 - ₹30,000.00 per month
Work Location: In person
