OVERVIEW
The Human Resources Associate provides a robust administrative support to the Human Resources Department daily operations. Mainly works within a framework of established HR processes, procedures and standard work instructions as determined by the HR Department and applicable legislations.
DESCRIPTION
Role-specific HR tasks (Admin):
-
Responsible for beginning to end exit process for leavers: ensure exit procedure is properly completed (relevant paperwork prepared, inform payroll team on a timely manner…);
-
Absences and leaves: answer related queries with autonomy; administer employees’ leave and attendance, ensure all information and required supporting documentation are submitted to payroll team on a timely manner
-
Responsible for employees’ relocations and international transfers processes, with support of a senior
-
Provide support and assistance in immigration and work permit visa applications
-
Responsible for maternity, parental and paternity leave processes, with support of a senior
-
Be on the HR mailing distribution list and be the first point of contact to answer employees’ queries
-
Administer and process employee’s benefits such as pension, life and medical insurances, meal cards…
-
Moderate to high level of autonomy when answering queries from employees and managers
Additional HR tasks (support with OB tasks and transition to Gen):
-
Provide support and assistance with Onboarding processes when required, including preparing or requesting employment contracts and other necessary documents
-
Learn and assist with Employee Relation cases
Generic/Common HR tasks:
-
Prepare various documents (agreements, addendums, reference letters, etc.)
-
Keep soft and hard employee files up-to-date
-
Ensure employee data are kept updated on the HRIS (i.e. Workday) and produce relevant reports
-
Educate managers and employees with HRIS (i.e. Workday) usage
-
Provide support and assistance in international HR projects
-
Perform HR administration and operational support to the HR Departments in different locations
-
Complete all other tasks that are deemed appropriate for the role and assigned by the manager / supervisor
REQUIRED SKILLS:-
-
Good knowledge of MS Office (specifically Excel)
-
Excellent communication skills in English and Spanish [change as needed] (written and verbal)
-
Ability to maintain professionalism in all situations
-
Ability to handle sensitive information in a confidential manner
-
Attention to detail and problem-solving competencies
-
Ability to work effectively across organizational boundaries
-
Positive attitude, resiliency, and the ability to produce high quality and volume at a fast pace
-
Maintain flexibility to take on additional responsibilities, as needed
-
Working knowledge with a HRIS (Workday)