Empowered By Innovation
Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group’s 170-year heritage of building sustainable communities.
Salesforce CRM Analytics Consultant
Experience: 4–6 Years
Location : Pune, 5 Days working from Office
Role: Drive analytics initiatives across manufacturing, sales, service, supply chain, and dealer ecosystems with focus on actionable insights.
Key Responsibilities
- Develop dashboards, reports, and analytics solutions
- Work with business teams to identify and deliver data-driven insights
- Analyze data from DMS, CRM (Salesforce), ERP, and manufacturing systems
- Support predictive analytics (forecasting, trends, anomaly detection)
- Ensure data quality and reporting accuracy
Skills Required
- Experience: 4–6 years in Analytics / BI
- Tools: Salesforce Analytics
- Strong SQL, basic Python/R (preferred)
- Knowledge of data modeling & ETL concepts
- Exposure to CRM, ERP, DMS datasets
Domain Understanding
- Manufacturing / Automotive / Industrial processes
- Sales, service, inventory, or dealer analytics
Education
- Bachelor’s in Engineering / Data / Statistics (certifications preferred)
Success Metrics
- Adoption of dashboards
- Delivery of impactful insights
- Contribution to business outcomes.
