Job Title: Service Engineer
Experience Required: 4 to 5 Years
Qualification:
Location: Bangalore, Karnataka
Responsibilities for Service Engineers
- Installation & Commissioning: Ensure proper installation and setup of testing instruments at customer sites, followed by functionality verification.
- Customer Training: Train clients on the correct operation, maintenance, and troubleshooting of lab instruments.
- Preventive & Breakdown Maintenance: Conduct scheduled maintenance and timely repairs to minimize downtime and enhance instrument performance.
- Technical Support & Troubleshooting: Provide on-site and remote assistance for resolving technical issues faced by customers.
- Calibration & Quality Assurance: Perform calibration and validation of testing instruments to ensure compliance with industry standards.
- Customer Query Resolution: Address technical concerns and provide quick, effective solutions to customer inquiries.
- Spare Parts Management: Ensure the availability and timely replacement of critical spare parts to avoid service delays.
- Service Documentation & Reporting: Maintain accurate records of service visits, complaints, repairs, and customer feedback.
- Adherence to Safety & Compliance: Follow safety protocols and industry guidelines while handling equipment and servicing instruments.
- Collaboration with Internal Teams: Work closely with sales, production, and R&D teams to provide product improvement feedback and enhance service efficiency
- Customer Site Visits (Bike required): Regularly visit customer locations for installation, service, and support.
Pay: ₹30,000.00 - ₹35,000.00 per month
Work Location: On the road
