Svitla Systems Inc. is looking for a Product Support Specialist for a full-time position (40 hours per week) in Ukraine. Our client is a technology company that specializes in providing Managed Service Providers (MSPs) with a suite of tools to automate and streamline asset lifecycle management, backup monitoring, business intelligence, security, compliance, quoting, and contract management. Serving more than 80 countries, it offers real-time and accurate asset data, ready-made reports to drive insights and budgeting, a revenue opportunity dashboard, extended warranty service coverage, and standardized asset management services, helping customers maximize productivity and gain actionable insights.
Our client values a collaborative and close-knit team environment, often described as “family-like.” This approach encourages strong interpersonal connections, high engagement, and a supportive, informal culture.
Rotating shifts/Biweekly rotation (Including Night Shifts):
-
Shifts include night work;
all team members
are expected to rotate through
night shifts.
Day:
12AM - 9AM PST / 10am - 7pm EEST
Evening:
2AM -11AM PST / 12pm - 9pm EEST
Night:
4PM - 1AM PST / 2am - 11am EEST
- Note: Working on multiple projects or combining this role with other is not allowed. This position requires full commitment to the agreed shift schedule.
