We are looking for a confident and energetic Senior Telecaller who can connect with potential clients, explain our services, generate leads, and schedule meetings for the sales team. The ideal candidate should have excellent communication skills and the ability to build positive relationships with prospects over calls.
Key Responsibilities
- Make outbound calls to potential customers from the provided database.
- Introduce company services and explain their benefits.
- Generate qualified leads and schedule appointments for the sales team.
- Follow up with interested prospects via calls, WhatsApp, and email.
- Maintain and update customer information in CRM or spreadsheets.
- Handle customer inquiries professionally.
- Meet daily, weekly, and monthly calling targets.
- Prepare call reports and lead status updates.
Requirements
- Excellent Hindi communication skills (English communication is a plus).
- Strong convincing and negotiation abilities.
- Basic knowledge of MS Excel, Google Sheets, and CRM tools.
- Ability to handle objections and customer queries confidently.
- Positive attitude and goal-oriented mindset.
- Previous telecalling, sales, or customer support experience is preferred but not mandatory.
Preferred Skills
- Lead Generation
- Customer Relationship Management
- Sales Communication
- Follow-up Management
- Time Management
Performance Metrics (KPIs)
- Number of calls made per day
- Qualified leads generated
- Appointments scheduled
- Conversion rate
- Follow-up completion rate
Salary & Incentives
- Fixed Salary: ₹10,000 – ₹20,000 (Based on experience)
- Attractive Performance-Based Incentives
- Growth Opportunities
Why Join Us?
- Hands-on experience in Digital Marketing & Sales.
- Performance-based incentives and career growth.
- Friendly and learning-focused work environment.
- Opportunity to work with businesses across multiple industries.
Pay: ₹10,000.00 - ₹20,000.00 per month
Work Location: In person
