Project Role : User Experience Designer
Project Role Description : Analyze the needs of the target users and how they perform tasks to create an optimized user experience.
Must have skills : User Experience (UX) Design
Good to have skills : JavaScript, React.js, Hyper Text Markup Language (HTML), CSS
Minimum
5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As a User Experience Designer, a typical day involves deeply understanding the behaviors and requirements of target users by observing and analyzing how they interact with various systems and complete their tasks. This role focuses on crafting seamless and intuitive experiences that align with user needs, ensuring that every interaction is thoughtfully designed to enhance satisfaction and efficiency. The position requires continuous collaboration with different stakeholders to refine and optimize the overall user journey, making sure that the solutions developed are both practical and engaging for diverse audiences.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead the development and implementation of user experience strategies that align with project goals and user expectations.
- Facilitate communication between design, development, and product teams to ensure cohesive and user-centered outcomes.
- Mentor junior team members by providing guidance and support to foster their professional growth.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in User Experience (UX) Design, Hyper Text Markup Language (HTML), CSS, JavaScript, React.js.
- Should applies UCD principles to design intuitive, secure, and trust-driven experiences for banking products (retail, corporate, payments).
- Able to leads the full UX lifecycle—from research and journey mapping to wireframes, prototypes, and usability testing—focused on complex financial journeys
- Strong knowledge to translate designs into scalable, production-ready interfaces using HTML, CSS, JavaScript, and frameworks like React.
- Have design experiences aligned to regulatory and compliance requirements (e.g., KYC, GDPR, accessibility) while maintaining usability.
- Strong ability to use analytics, A/B testing, and user feedback to continuously optimise journeys such as onboarding, payments, and self-service.
- Have skilled at simplifying multi-step, high-friction processes (e.g., account opening, lending, trade finance) into seamless user flows.
- Able to builds and contributes to enterprise-grade design systems, ensuring consistency across digital banking platforms.
- Should Works closely with product, engineering, risk, and compliance teams to deliver aligned and feasible solutions.
Additional Information:
- The candidate should have minimum 5 years of experience in User Experience (UX) Design.
- This position is based at our Gurugram office.
- A 15 years full time education is required.
