JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Assistant Facilities Manager – Soft Services
Location: Manyata Tech Park, Bengaluru
Role SummaryThe Assistant Facilities Manager (AFM) – Soft Services will be responsible for managing and delivering high-quality soft services operations across the site. The role ensures seamless execution of housekeeping, pantry, pest control, waste management, and other facility services while maintaining compliance with client standards and JLL policies.
Key ResponsibilitiesManage day-to-day soft services operations including housekeeping, pantry, and pest control
Ensure service delivery as per SLA/KPI standards and client expectations
Supervise and manage vendor partners, including manpower planning and performance monitoring
Conduct regular site audits, inspections, and quality checks
Ensure compliance with health, safety, and environmental standards (EHS)
Drive initiatives for cost optimization and process improvements
Manage client interactions, resolve escalations, and ensure high client satisfaction
Monitor consumables, inventory, and budget adherence
Maintain reports, MIS, and documentation in line with organizational requirements
Support implementation of sustainability and waste management practices
Key RequirementsBachelor’s degree (Hospitality, Facility Management, or related field preferred)
7+ years of experience in facility management (soft services)
Strong knowledge of housekeeping standards, vendor management, and client handling
Excellent communication and stakeholder management skills
Experience in corporate/commercial real estate environments preferred
Proficiency in MS Office and facility management tools
Skills & CompetenciesClient-centric approach
Attention to detail and quality focus
Strong leadership and team management
Problem-solving and decision-making ability
Ability to work in a dynamic environment
Why Join JLL?At JLL, we shape the future of real estate with a strong focus on people, sustainability, and technology. Join us to grow your career in a collaborative and high-performance environment.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
