- A tyre inspector handling warranty claims evaluates defective or worn-out tyres to determine the root cause of failure (manufacturing defect vs. road hazard). They investigate complaints, prepare technical reports, process warranty approvals, and maintain fleet performance data.
- Core Duties & Responsibilities
- Claim Assessment: Conduct physical and visual inspections of returned tyres to differentiate between structural defects, poor maintenance, and road hazards.
- Failure Analysis: Perform scrap tyre analysis to document wear patterns (e.g., uneven wear, tread separation, punctures).
- . Report Generation: Create detailed technical reports for the claims department and justify decisions to approve or reject the warranty.
- . Customer & Dealer Coordination: Communicate claim outcomes professionally to dealers, fleet managers, and end-customers.
- Data Tracking: Maintain accurate logs of tyre performance, mileage, and failure rates to help monitor product quality.
- Inspect tires for defects, such as punctures, cuts, and irregular wear patterns
- Determine if tires meet safety and quality standards
- Use measuring tools, such as tread depth gauges and micrometers, to assess tire condition
- Record and report findings to management
- Conduct visual and physical inspections of tire materials and components
- Assist in the development and implementation of quality control procedures
- Ensure proper handling and storage of tires to prevent damage or deterioration
- Collaborate with other team members to maintain a safe and organized work environment
- Key Requirements
- Industry Experience: 3–5 years of working experience in the tyre, automotive, or fleet maintenance industry.
- Technical Knowledge: Strong understanding of rubber compounds, tyre construction, and failure modes.
- Soft Skills: Conflict resolution, strong written/verbal communication, and reporting skills
- Knowledge of tire manufacturing processes and quality control standards
- Ability to read and interpret technical specifications and drawings
- Attention to detail and ability to identify defects or irregularities in tire production
- Physical ability to stand for extended periods of time and lift heavy tires
- Strong communication skills to report findings and collaborate with production team
- Willingness to work flexible hours and overtime as needed
- Familiarity with safety protocols and willingness to adhere to safety guidelines
- High school diploma or equivalent education levelSkills
Ownership and Initiatives Interpersonal Skills Strategic and Analytical Thinking Drive for Results and Speed of Delivery Punctuality Communication Skills Customer Focus EXCEL Reliability Professionalism
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
Work Location: In person
