We are seeking a highly motivated and customer-focused Copilot & Business Applications Support Analyst (L1/L2) to provide operational, functional, and technical support for Microsoft Copilot for Microsoft 365, Power Platform solutions, and internal business applications.
The role will serve as the first and second line of support for users experiencing issues related to application access, performance, functionality, reporting, integrations, workflows, and Copilot capabilities. The analyst will be responsible for troubleshooting incidents, fulfilling service requests, managing user access, supporting business applications, and ensuring a seamless user experience across the enterprise technology landscape.
