Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Enterprise Network Operations
Good to have skills : AAAP (Accenture Advanced Analytics Platform)
Minimum
5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
AI Powered Tech Talent
As an Application Support Engineer, you will engage in a dynamic and challenging environment where you will act as a software detective. Your typical day will involve identifying and resolving issues within various components of critical business systems, ensuring seamless operations and optimal performance. You will collaborate with diverse teams to troubleshoot problems and implement effective solutions, contributing to the overall efficiency and reliability of the systems in place. Your role will require a proactive approach to problem-solving, as you navigate through complex technical landscapes to maintain high service standards.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Facilitate knowledge sharing and training sessions to enhance team capabilities.
- Monitor system performance and implement improvements to enhance efficiency.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Enterprise Network Operations.
- Good To Have Skills: Experience with AAAP (Accenture Advanced Analytics Platform).
- Strong understanding of network protocols and architectures.
- Experience with troubleshooting network issues and optimizing performance.
- Familiarity with network monitoring tools and techniques.
Additional Information:
- The candidate should have minimum 5 years of experience in Enterprise Network Operations.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
