Position: Travel Sales Executive
Industry: Travel & Tourism
Location: Hinjewadi, Pune
Job Type: Full-Time
Experience: 1–2 Years
Salary: As per Market Standards + Incentives
Work Mode: Work from Office
Key Responsibilities
- Handle B2B and B2C sales for domestic and international travel products and packages.
- Manage inbound and outbound sales enquiries through calls, WhatsApp, email, and other communication channels.
- Understand customer travel requirements, preferences, budget, destination, duration, and other expectations.
- Recommend suitable travel packages, destinations, hotels, flights, activities, and transportation options.
- Prepare customized quotations, itineraries, and travel proposals based on customer requirements.
- Follow up consistently with leads and enquiries to maximize conversion opportunities.
- Convert qualified leads into confirmed bookings and achieve monthly/quarterly sales targets.
- Develop and maintain strong relationships with individual customers, corporate clients, travel agents, and business partners.
- Handle negotiations related to pricing, packages, inclusions, and services.
- Coordinate with internal operations teams to ensure accurate and timely execution of bookings.
- Coordinate with hotels, airlines, transport providers, DMCs, vendors, and other travel partners.
- Ensure all booking details, payments, confirmations, and documentation are properly maintained.
- Provide regular updates to customers regarding booking status, itineraries, travel documents, and other requirements.
- Handle customer queries before, during, and after the booking process.
- Maintain accurate records of leads, quotations, follow-ups, bookings, revenue, and customer interactions.
- Update CRM, Excel, or other sales management systems regularly.
- Identify opportunities for repeat business, upselling, cross-selling, and referrals.
- Stay updated with new destinations, travel packages, seasonal offers, hotel deals, and tourism trends.
- Monitor competitor offerings and market trends to improve sales performance.
- Work closely with the sales and operations teams to achieve overall business objectives.
Requirements
- 1–2 years of experience in Travel Sales, Tourism, Hospitality, Ticketing, or a related field.
- Experience handling B2B and/or B2C travel sales is preferred.
- Strong communication and interpersonal skills.
- Excellent customer-handling and relationship-building abilities.
- Strong convincing, negotiation, and sales-closing skills.
- Target-oriented with a proven ability to convert enquiries into bookings.
- Good knowledge of travel packages, destinations, hotels, flights, sightseeing, transfers, and related travel services will be an advantage.
- Ability to understand customer needs and provide customized travel solutions.
- Good working knowledge of MS Excel, Google Sheets, WhatsApp, email, and CRM tools.
- Ability to prepare professional quotations and itineraries.
- Good command of English and Hindi; knowledge of Marathi will be an advantage.
- Should be proactive, self-motivated, and comfortable working in a target-driven environment.
- Ability to work independently as well as collaboratively with the team.
Preferred Skills
- Travel package sales
- Domestic & International Tourism
- B2B Travel Sales
- B2C Travel Sales
- Lead Conversion
- Customer Relationship Management
- Negotiation & Closing
- Quotation & Itinerary Preparation
- Upselling & Cross-selling
- Vendor & Travel Partner Coordination
Key Performance Indicators (KPIs)
- Lead-to-booking conversion rate
- Monthly sales achievement
- Revenue generated
- Number of confirmed bookings
- Follow-up effectiveness
- Customer retention and repeat bookings
- B2B client/partner acquisition
- Customer satisfaction
What We Offer
- Competitive salary as per market standards.
- Attractive performance-based incentives.
- Opportunity to build a career in the Travel & Tourism industry.
- Professional and supportive work environment.
- Exposure to domestic and international travel products.
- Learning and career growth opportunities.
How to Apply
Interested candidates can call us on: +91 9665566357
Pay: ₹20,000.00 - ₹40,000.00 per month
Experience:
- Travel planning: 1 year (Required)
- Inside sales: 1 year (Required)
Work Location: In person
