Our retail pharmacy chain looking for IT support staff for Head Office
Job Position: IT Support Staff
Location: Kottayam
Qualification: MSc IT/AI/B Tech /MCA
Experience: 3 to 5 years
JD
· To support and improve all software, hardware, and digital systems across the pharmacy chain, ensuring smooth operations, better staff productivity, process automation, and enhanced customer experience.
· Identify manual processes and suggest automation methods.
· Develop simple digital solutions to reduce staff workload and improve accuracy.
· Coordinate with software vendors for issue resolution and updates.
· Train staff on proper software usage and best practices.
· Monitor system errors and reduce operational interruptions.
· Coordinate AMC/service providers for repairs and maintenance.
· Ensure uninterrupted internet and system connectivity across branches.
· Maintain backup systems and device records.
· Reduce waiting time through system improvements.
· Study daily branch operations and identify delays or repetitive work.
Pay: ₹25,000.00 - ₹30,000.00 per month
Work Location: In person
