Location: Perumalpuram, Tirunelveli
Company: US-based Company
Process: Chat Process
Vacancies: 15
Experience: Freshers & Experienced
Qualification: Any Graduate
Work Timings: 9:00 AM – 7:00 PM
Salary: Freshers – ₹20,000/month | Experienced – Based on last drawn salary
Job Description
We are looking for IT Customer Support Executives to join a US-based company and handle customer support through a chat-based process. The ideal candidate should have strong English communication skills, good typing ability, and a customer-focused approach.
Key Responsibilities
- Handle customer queries and provide appropriate support through chat.
- Understand customer requirements and provide clear and professional responses.
- Resolve customer concerns efficiently or escalate them when required.
- Maintain accurate information while handling customer interactions.
- Follow company processes and maintain professional communication.
- Ensure a positive customer experience throughout the interaction.
Requirements
- Any Graduate can apply.
- Freshers and experienced candidates are welcome.
- Strong English communication skills.
- Good typing skills.
- Basic computer knowledge.
- Ability to communicate professionally with customers.
- Willingness to work according to the given working hours.
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person
