Prinith Solutions Private Limited is looking for enthusiastic and communication-skilled candidates for the position of Telecaller / CATI Executive for our Hindi process. The candidate will be responsible for making outbound calls, communicating with customers, collecting required information, and maintaining accurate call records.
Key Responsibilities
- Make outbound calls to customers as per the assigned calling list.
- Communicate with customers professionally in Hindi.
- Explain the purpose of the call clearly and handle customer queries.
- Collect and update customer information accurately.
- Maintain daily calling records and reports.
- Achieve assigned daily/weekly calling targets.
- Follow company calling scripts, processes, and quality standards.
- Escalate customer issues to the concerned team when required.
Eligibility & Skills
- Fluent in Hindi – Speaking & Reading is mandatory.
- Good verbal communication and interpersonal skills.
- Basic computer knowledge.
- Comfortable making a high volume of calls.
- Positive attitude and willingness to learn.
- Freshers can apply.
Work Schedule
- Working Hours: 8 Hours/Day
- Location: Bhopal, Madhya Pradesh
- Work From Office (WFO)
Pay: ₹10,000.00 - ₹12,500.00 per month
Work Location: In person