ob Description: Senior Course Counselor
Location: TGC Animation & Multimedia, Jaipur
Position Type: Full-Time
Department: Admissions & Student Counseling
Reporting To: Centre Head / Management
About TGC Jaipur
TGC Animation & Multimedia is a training institute offering career-oriented courses in Graphic Design, UI/UX Design, Web Development, Animation, VFX, Video Editing, Digital Marketing, Data Science, Data Analytics, Photography, and other creative and IT programs. We are looking for a result-oriented Senior Course Counselor who can guide students, handle admissions, and support the growth of the Jaipur centre.
Role Overview
The Senior Course Counselor will be responsible for counseling students and parents, understanding student goals, suggesting the right course, converting leads into admissions, and maintaining strong follow-up. The role requires good communication skills, sales confidence, subject awareness, discipline, and the ability to build trust with students.
Key Responsibilities1. Student Counseling & Admission Conversion
- Counsel walk-in, telephonic, WhatsApp, website, and social media leads.
- Understand the student’s background, interest, budget, career goal, and time availability.
- Suggest the most suitable TGC course based on the student’s need.
- Explain course details, fees, duration, tools, projects, internships, and placement support clearly.
- Convert serious enquiries into admissions through strong follow-up and professional counseling.
2. Lead Follow-Up & Sales Management
- Maintain daily follow-up with fresh, pending, old, and cold leads.
- Use calling, WhatsApp, email, and walk-in meeting follow-ups properly.
- Update lead status, remarks, next follow-up date, and conversion stage in the tracker or CRM.
- Work on old leads and re-engage them with new batches, demos, offers, and course updates.
- Meet daily, weekly, and monthly admission targets.
3. Course Knowledge & Counseling Quality
- Build strong knowledge of TGC courses, course outcomes, software tools, career paths, and job roles.
- Stay updated about design, animation, VFX, web, digital marketing, AI, and data-related career options.
- Explain the difference between short-term courses, diploma programs, advanced diplomas, and degree-linked options.
- Help students choose the right course instead of only pushing admissions.
4. Parent & Student Handling
- Speak confidently with parents and students regarding fees, career scope, course quality, and future opportunities.
- Handle objections related to fees, distance, timing, placement, course comparison, and competition.
- Arrange demos, faculty interactions, centre visits, and counseling sessions when required.
- Build trust so that students feel confident about joining TGC Jaipur.
5. Coordination with Internal Teams
- Coordinate with trainers for demo classes and course-related clarifications.
- Coordinate with the centre team for batch timing, fee collection, student registration, and documentation.
- Share daily admission reports with management.
- Support the centre in student engagement, referral admissions, upselling, and retention activities.
6. Referral & Upgrade Admissions
- Identify existing students who can refer friends, siblings, or classmates.
- Encourage students to upgrade from short-term courses to diploma or advanced programs.
- Work with the team to run referral drives, scholarship campaigns, and admission follow-ups.
Required Skills
- Strong communication skills in Hindi and English.
- Good convincing and closing ability.
- Confident personality with a positive attitude.
- Experience in education sales, admission counseling, or course counseling.
- Ability to manage pressure and achieve targets.
- Good follow-up discipline.
- Basic computer knowledge and comfort with Excel, Google Sheets, CRM, WhatsApp, and email.
- Ability to explain career options in a clear and simple way.
Preferred Experience
- 3 to 6 years of experience in admissions, education counseling, edtech sales, training institute counseling, or student sales.
- Experience in creative, IT, design, animation, digital marketing, or skill-based courses will be preferred.
- Prior experience in handling walk-ins, telephonic leads, and parent counseling will be an advantage.
Candidate Profile
The ideal candidate should be mature, target-driven, well-spoken, and serious about admissions growth. We are looking for someone who can take ownership of student counseling, maintain strong follow-up, and contribute to the growth of TGC Jaipur.
Salary
As per experience, interview performance, and industry standards.
Pay: ₹25,000.00 - ₹45,000.00 per month
Benefits:
Work Location: In person
