Job Description – Closing Team Lead
Position: Closing Team Lead
Industry: Real Estate
Experience: 3–6 Years
Location: Taloje, Navi Mumbai
About the Role
We are looking for an experienced and result-oriented Closing Team Lead to lead the closing team and drive successful conversion of qualified real estate leads into bookings and sales. The candidate will be responsible for managing the closing process, guiding the team, handling negotiations, and ensuring achievement of sales targets.
Key Responsibilities
- Lead, manage, and motivate the closing team to achieve monthly and quarterly sales targets.
- Handle qualified leads and convert prospects into successful bookings.
- Monitor the complete sales closing process from lead qualification to booking.
- Conduct regular follow-ups with prospective customers through calls, meetings, and site visits.
- Understand customer requirements and recommend suitable properties/projects.
- Handle customer objections, negotiations, pricing discussions, and other closing-related concerns.
- Coordinate with the Pre-Sales, Sales, CRM, Legal, Finance, and Operations teams for smooth closures.
- Track team performance, conversion ratios, follow-ups, bookings, and revenue.
- Prepare daily/weekly/monthly sales and closure reports for management.
- Train and mentor team members on sales techniques, negotiation, objection handling, and closing strategies.
- Ensure accurate updating of customer and sales information in the CRM.
- Maintain strong relationships with existing and prospective customers.
- Ensure timely collection of booking amounts and required documentation.
- Identify bottlenecks in the sales funnel and implement strategies to improve conversion rates.
- Stay updated on market trends, competitor offerings, property inventory, pricing, and customer preferences.
- Ensure adherence to company sales policies, processes, and compliance requirements.
Required Skills
- Strong knowledge of real estate sales and closing processes.
- Excellent communication and interpersonal skills.
- Proven leadership and team-management skills.
- Target-oriented and performance-driven approach.
- Good customer relationship management skills.
- Strong analytical and problem-solving abilities.
- Proficiency in MS Excel and CRM software.
- Strong knowledge of local real estate market will be an advantage.
Pay: ₹40,000.00 - ₹75,000.00 per month
Work Location: In person
