About the Role
We are looking for a proactive and detail-oriented Operations Executive to support and improve the day-to-day operational activities of the organization. The ideal candidate will ensure smooth business operations, coordinate across departments, maintain process efficiency, and contribute to achieving operational goals.
Key Responsibilities
- Monitor daily operational activities and ensure smooth workflow across departments.
- Coordinate with internal teams, vendors, and clients to ensure timely execution of tasks.
- Maintain operational records, reports, and documentation.
- Identify process gaps and recommend improvements to increase efficiency.
- Assist in preparing operational MIS reports and performance dashboards.
- Ensure compliance with company policies, SOPs, and quality standards.
- Handle customer or client escalations and coordinate resolutions.
- Support scheduling, resource allocation, and operational planning.
- Collaborate with management on operational strategies and execution.
Required Qualifications
- Bachelor’s degree in any discipline.
- 0–1 year of experience in operations, administration, customer support, or telecalling.
- Experience in telecalling, customer handling, or client coordination is preferred.
- Strong communication and interpersonal skills.
- Basic knowledge of MS Office (Excel, Word, Email communication).
- Good organizational and multitasking abilities.
- Ability to work in a fast-paced environment and handle operational tasks efficiently.
- Positive attitude and willingness to learn.
Preferred Skills
- Strong verbal communication and convincing skills.
- Ability to handle customer inquiries and follow-ups professionally.
- Basic understanding of operational coordination and reporting.
- Good typing and data entry skills.
- Ability to manage multiple tasks and prioritize work effectively.
- Customer-focused approach with problem-solving abilities.
- Team player with a proactive attitude.
How to Apply
Interested candidates can send their updated resume to [email protected] with the subject line: Application for Operations Executive Position. Or forward your CV to 9249546178
Pay: ₹10,000.00 - ₹12,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
Work Location: In person
