Key Responsibilities Patient Counseling & Conversion
● Counsel patients for aesthetic and cosmetic surgical procedures through detailed, trust-building conversations.
● Understand patient psychology, emotional motivations, insecurities, expectations, and pain points.
● Identify patient concerns and position suitable treatment solutions with confidence and empathy.
● Influence and guide patients toward informed treatment decisions and procedure commitment.
● Build urgency and confidence by explaining procedure benefits, outcomes, recovery timelines, and transformation possibilities. Virtual / Telephonic Consultation
● Conduct detailed telephonic and virtual consultations for patients hesitant to visit the clinic.
● Understand patient concerns in depth and provide personalized treatment guidance over calls.
● Build stronger trust, engagement, and emotional connection with prospective patients.
● Increase patient confidence and improve consultation-to-clinic visit conversion ratios.
● Present the clinic and treatment ecosystem professionally to enhance brand credibility. Consultation Coordination
● Coordinate consultations between doctors and prospective patients.
● Ensure smooth patient movement from inquiry → consultation → surgery booking.
● Maintain continuous follow-up with warm and cold leads to maximize conversion rates.
● Handle objections related to pricing, fear, recovery, family concerns, and treatment hesitation. Patient Relationship Management
● Deliver a premium patient experience through personalized engagement.
● Maintain confidentiality, professionalism, and emotional sensitivity during counseling. ● Build long-term patient trust and retention. CRM & Reporting
● Update CRM with lead status, counseling notes, follow-ups, and surgery conversion details.
● Track consultation conversions, surgery closures, and revenue targets.
● Submit daily and weekly performance reports.
Pay: From ₹180,000.00 per month
Work Location: In person
