Axis Max Life Insurance is seeking a strategic and dynamicProduct Manager to join our Product Team. This role will be responsible for driving the development and management of innovative digital products and ensuring successful product releases on our platforms. As a Product Manager, you will play a key role in shaping the digital experience, optimizing product features, and leading product releases while working cross-functionally with technology, design, marketing, and operations teams.
Key Responsibilities:
- Product Development Strategy:
- Lead the development and enhancement of Axis Max Life Insurance’s digital products across platforms, including websites and mobile apps.
- Define and execute the product roadmap in alignment with business goals, customer needs, and market trends.
- Collaborate with stakeholders to prioritize features and ensure that digital products meet customer expectations and deliver business value.
- Release Management:
- Own the end-to-end release management process, ensuring smooth and timely product releases, including managing release schedules, coordination with engineering and QA teams, and ensuring product readiness for launch.
- Oversee the successful rollout of new features and product updates, managing risks and ensuring minimal disruption to the user experience.
- Develop and manage detailed release plans, track progress, and communicate release status to all relevant teams.
- Ensure that all product releases are well-documented, tested, and meet regulatory and quality standards before going live.
- Customer-Centric Focus:
- Lead customer research, usability testing, and feedback collection to continuously improve the user experience and refine the product offering.
- Use data-driven insights, A/B testing, and customer feedback to identify opportunities for optimization and new feature development.
- Cross-functional Collaboration:
- Work closely with development, design, marketing, sales, and operations teams to deliver seamless product launches and updates.
- Collaborate with the UX/UI design team to ensure the product interface is intuitive and provides an outstanding customer experience.
- Ensure alignment of product goals across teams, and communicate effectively to stakeholders regarding product progress, challenges, and updates.
- Agile Project Management:
- Lead and participate in Agile ceremonies (sprints, stand-ups, retrospectives) to drive product development and ensure timely delivery of features.
- Maintain and prioritize the product backlog, ensuring that the most impactful features and enhancements are delivered on time.
Qualifications:
An MBA Marketing, Engineering, Computer Science, or a related field and should have exposure to digital tools. Experience 6-8 years.
- Experience:
- 5-8 years of experience in product management, preferably in e-commerce, digital products, or consumer technology.
- Proven experience in release management, including managing product launches and ensuring seamless deployment.
- Experience in financial services, insurance, or a similar highly regulated industry is a plus.
- Proven experience in managing lead-to-sale journeys with measurable results.
- Strong understanding of CRM platforms (e.g., Salesforce, Leadsquared, Zoho) and dialer technologies.
- Experience with chatbot platforms
- Skills:
- Strong understanding of digital product management, and customer journey mapping.
- Excellent project management skills, with experience leading cross-functional teams to successfully launch products.
- Expertise in release management, including planning, scheduling, testing, and post-launch support.
- Proficiency in using product management and project management tools (e.g., Jira, Aha!, Confluence, Trello).
- Analytical mindset with comfort in using dashboards and drawing actionable insights.
- Strong written and verbal communication skills, with the ability to clearly convey technical concepts to non-technical stakeholders.
- Core Competencies:
- Customer-first mindset with a passion for delivering exceptional user experiences.
- Strong analytical skills with the ability to turn data insights into actionable product decisions.
- Ability to lead teams in an Agile environment, manage multiple priorities, and drive results.
- Excellent collaboration and interpersonal skills, able to work effectively with diverse teams and stakeholders.
