JOB DESCRIPTION:
1. Greet customers, listen to their vehicle concerns, and record detailed symptoms for the technicians.
2. Estimates & Scheduling: Develop accurate cost estimates for parts and labor, calculate deductibles, and schedule appointments
3. Workflow Management: Act as the liaison between the customer, mechanics, and the parts department. Track repair progress, prioritize tasks, and manage promised delivery times.
4 Technical Translation: Explain complex mechanical issues and required maintenance in simple, understandable terms for the customer.
5. Sales & Upselling: Recommend preventive maintenance and additional services according to manufacturer specifications.
6. Billing & Follow-up: Review invoices, process payments, and follow up with customers to ensure their satisfaction and encourage repeat business.
*If you have backlogs,Maximum number of backlogs accepted would be 5 Papers.
Pay: ₹15,000.00 per month
Benefits:
- Food provided
- Health insurance
- Paid sick time
- Provident Fund
Application Question(s):
- Are you a fresher?
- Have you done diploma of 3 years?
Education:
Work Location: In person
