Designation:Customer Relation Manager
Job Location:Kirti Nagar (New Delhi)
Annual CTC:4 Lakhs Per Annum
Experience:Minimum 5 -6 Years
Qualification:Minimum MBA /Graduate
Vacancy:1 Post
1. Expanding the relationship with existing customer by continuously proposing solutions that meet their objectives.
2. Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition.
3. Acquiring a thorough understanding of key customer needs and requirements.
4. Strong communication and interpersonal skill with aptitude in building relationships with professional of all organizational levels.
5. Excellent organizational skills.
6. Resolving issues and problem faced by customers and deal with complaint to maintain trust.
7. Escalating & resolving areas of concern as raised by clients.
8. Experience in sales providing solutions to customers.
9. Ensuring the database is segmented effectively for targeted marketing
activities.
10. Building & maintaining relationships with clients & Key personnel of companies.
11. Attending meeting with clients to build relationships with existing account.
12. Candidate should have knowledge of CRM software.
13. Candidate should have very good communication skills
14. Computer Savvy.
