Prem Motors is one of India’s large automobile dealership groups, mainly associated with Maruti Suzuki and also involved in Tata commercial vehicles. The company began in 1990 in Gwalior, Madhya Pradesh, founded by Charanjeet Nagpal.
A Relationship Manager is a professional responsible for building and maintaining strong relationships between a company and its customers. The role mainly focuses on customer satisfaction, sales growth, client retention, and effective communication. Relationship Managers are commonly employed in industries such as automobile dealerships, banking, insurance, real estate, and retail. Their job involves understanding customer needs, providing suitable solutions, resolving complaints, and ensuring long-term customer loyalty. In organizations like automobile dealerships, Relationship Managers also coordinate test drives, vehicle deliveries, service reminders, financing assistance, and customer follow-ups.
One of the most important skills required for a Relationship Manager is excellent communication ability. A successful RM must be able to speak clearly, listen carefully, and explain products or services confidently to customers. Good interpersonal skills are equally important because the role requires dealing with people from different backgrounds and personalities. Relationship Managers should be patient, polite, professional, and capable of handling customer concerns calmly, even in stressful situations. Strong customer service skills help create trust and maintain positive relationships, which directly contribute to the company’s reputation and business growth.
Qualifications Required for a Relationship Manager
- Bachelor’s degree in:
- BBA (Bachelor of Business Administration)
- B.Com (Bachelor of Commerce)
- BA (Bachelor of Arts)
- MBA (Master of Business Administration) – preferred for senior roles
- Some companies may also accept:
- 12th pass candidates with strong communication and sales experience
- Good communication skills in:
- English
- Hindi
Pay: From ₹15,000.00 per month
Benefits:
Work Location: In person
